BMR Matco St-Eustache is a trusted hardware store and local institution located in Saint-Eustache, Quebec. Specializing in hardware supplies, window repair, screen cutting, and other services, BMR Matco St-Eustache is known for providing top-quality products and excellent customer service. With a convenient location and a range of offerings, including in-store shopping, kerbside pickup, and delivery options, BMR Matco St-Eustache is dedicated to meeting the needs of its customers. Whether you're a DIY enthusiast or a professional contractor, BMR Matco St-Eustache is committed to providing the tools and materials you need for your projects. Visit BMR Matco St-Eustache for all your hardware needs and experience the exceptional service that has made them a staple in the community.
Reviews
Called this morning to put an item on hold. The woman asked for my name and said I'll keep it for you. Show up at the store, they sold my item to someone else. Bravo les champions. Drove 40 minutes for nothing.
Worst Possible store!!
Customer Service is HORRENDOUS! ZERO curtesy, zero respect, and will hang up in you face the minute you call them out on their warranty! Don't expect reimbursement, or help if your product breaks.
Bought a tempo, a year later the poles start to rust! Ask them what we can do, they refuse to help and hang up my face!
I truly hope people be careful when buying from this store!
Horrible quality tempo! The screws are also cheap and break and rust.
The layout makes it easy to find what you need.
But, the selection is limited. 3 times out of 4 I end up at Rona.
Best place in town to get propane though, and the staff is more knowledgeable than most hardware stores.
Always good service and real help. Curiously, the prices are often better than much bigger hardware stores. If I can get it here, I will.
very clean store. lots of selection. pleasant and helpful staff. one of the only BMR to offer propane tank fill up
I have probably spent over 50000$ over the past 2 years in this store. I went today to ask the guy in the plumbing section a question and he was very rude. It felt like I was bothering him. I can't believe they would actually put a guy like this in customer service!!!!! I will be sending all my employees and myself to a different store!!
Employees very helpful and considerate, ask only once if you need help then leave you alone until you ask for help. They have pretty much everything!
Horrible after sale service, plenty of other hardware store that offer better service.
Location
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 08:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 08:00 PM
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Saturday
08:00 AM - 05:00 PM
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Sunday
08:00 AM - 05:00 PM
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